Accessibility Statement
At Charlie Rose SD, we are committed to ensuring that our website is accessible and usable for all customers, including individuals with disabilities. We strive to provide an inclusive online experience and are continually working to improve the accessibility and usability of our website.
Commitment to Accessibility
We are actively working to maintain and improve the accessibility of our website in alignment with applicable accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Our efforts include ongoing evaluation and improvements to help ensure that our website remains accessible to users who rely on assistive technologies such as screen readers, screen magnifiers, voice recognition software, and keyboard-only navigation.
Accessibility Standards
Our goal is for the website to conform as closely as reasonably possible to:
- WCAG 2.1 Level AA
- Applicable provisions of the Americans with Disabilities Act (ADA)
- Relevant California accessibility and consumer protection laws, including the California Unruh Civil Rights Act
Ongoing Efforts
Accessibility is an ongoing process, and we continually review our website and digital content to identify and address accessibility barriers. We regularly monitor the website and make updates as appropriate to improve usability for all visitors.
The website is hosted on the Shopify platform and uses standard Shopify checkout functionality. While we strive to ensure accessibility across all areas of the site, certain third-party integrations or platform features may be outside of our direct control.
Feedback and Assistance
If you experience difficulty accessing any content, feature, or functionality on this website, or if you would like to request assistance, please contact us:
- Email: charlierosesd@gmail.com
- Phone: 858-874-3877
- Mailing Address: 9353 Clairemont Mesa Blvd Ste C, San Diego, CA 92123
When contacting us, please include:
- A description of the issue encountered
- The webpage or feature involved
- The type of assistive technology used, if applicable
We will make reasonable efforts to address your concerns and provide the information or assistance you need.
Browser and Assistive Technology Compatibility
Our website is designed to be compatible with commonly used modern browsers and assistive technologies. For the best experience, we recommend keeping your browser and device software up to date.
Statement Updates
We may update this Accessibility Statement periodically to reflect improvements or changes to our accessibility practices. The effective date of the current statement is:
Effective Date: May 15, 2026